How to make a return
To place a return request on Aeropostale Egypt online store please follow guidelines below:
- Please visit https://myorders.aeropostale-eg.com/ and input the email address associated with your order.
- You will receive a 6-digit code "OTP," delivered to your email.
- Select the specific order that necessitates a return.
- Proceed to click on "create a return," choose the products you intend to return, and specify the reason for return.
- Your return request will be reviewed, and you will be notified via email once the return is approved.
- Upon approval, your return will be processed, and a refund will be issued using the original payment method. Please allow up to 10 days for the return.
Return Instructions:
- Securely pack the items for return using the original delivery packaging..
- Ensure that the items selected for return match those designated for handover to the courier. Accurate selection is crucial to prevent potential delays.
- Hand over the package to the designated courier..
- Track your return shipment to ensure its successful receipt by our team.
For further details, please review our return policy at https://aeropostale-eg.com/pages/orders-returns.